This Web Site is owned and operated by Collins Bartholomew Ltd (‘Collins Bartholomew’), a divison of HarperCollins Publishers Limited.

Privacy Statement

Collins Bartholomew Ltd wishes to treat your personal details with respect, as well as treating it in accordance with the law.

Visitors to our website

During any visit to collinsbartholomew.com (the ‘Website’) our server downloads the pages you wish to see along with something called a Cookie to your computer.

Cookies

Cookies enable Collins Bartholomew to do handy things like find out whether you have previously visited the Web Site. This happens on a repeat visit by checking to see, and finding, the cookie deposited there on the previous visit. Cookies will not identify you as the user of a computer and can only record what areas of a site a computer has been used to visit. You can set your computer so that cookies are not downloaded from the web site server, but most people are aware of cookies and do not block them out. If you object to Collins Bartholomew, or anyone else, using cookies you should set your computer to block them.

Personal Information

Collins Bartholomew will never sell personal information or share personal information with third parties unrelated to Collins Bartholomew or HarperCollins Publishers Ltd, without obtaining your prior consent. At Collins Bartholomew the information collected is used to serve our customers in the following ways

How users/customers use the Website. The feedback we receive from users/customers helps us to improve, develop and enhance the Website.

If you respond to Collins Bartholomew’s promotions or competitions you will ask for your name, address and e-mail address. This is so that Collins Bartholomew can fulfil the promotion, notify competition winners and track the popularity of our marketing activity.

Collins Bartholomew will also use your contact information to let you know about Products and services that are similar to the products and services previously purchased from Collins Bartholomew. Enhancements to the Web Site. Special offers and promotions.

However, if you would rather not receive this information you will be given an opportunity to unsubscribe/opt-out of receiving such e-mail communications at the point when your personal data is collected and on the occasion of each such communication.

What we collect

Collins Bartholomew will keep a record of a) any Website user who subscribes to receiving our e-mail communications; and b) any customer who purchases any Goods or Services (This also applies to users/customers who visit the Collins Bartholomew Web Site who are under the age of 18). If you sign up (opt-in) to the Collins Bartholomew newsletters your details will not be passed on to third parties, without us firstly obtaining your prior consent. On this Website you can make requests, download Sample Collins Bartholomew data and register to receive materials. The types of personal information collected at these pages are name, contact information, the type of request made and data downloaded.

How we use it

Collins Bartholomew will use your information to better understand your needs and provide you with better service. Specifically, we use your customer information to help other customers to complete a transaction, to communicate back to them, to update you and other customers on service and benefits, and to personalise our Website.

By accessing the Website you have an opportunity to subscribe to our direct marketing services and other regular updates about our Goods and Services or for market research, marketing information or newsletters. We will always give you the opportunity to ‘opt out’ of receiving such direct marketing services or market research information. Collins Bartholomew will not sell, rent or lease your personally identifiable information to others unless we have your prior permission or are required by law.

Accuracy

You can find out about the information we hold on you by e-mailing us at collinsbartholomew@harpercollins.co.uk. The law gives us up to forty days from receipt of your e-mail to respond to your request. We will endeavour to send the information you require within 14 days.

What if you’re under 18?

We will not send any direct mailings or pass information on to third parties for anybody who indicates that they are under the age of 18, without prior permission from parents or guardians. Details of all those under 18 will remain on our private database.